Hotline information system

The Company effectively operates a special confidential channel, through which an employee or an outsider can report facts of various violations related to the Company’s activities – professional activities, corporate governance, and corporate ethics issues, respect for human rights, work schedule, social aspects, industrial and environmental safety, labor protection, quality of products and services, other issues, including those of a corruption nature – the «Hotline.” Receiving calls is carried out by an independent operator.

In 2018, 702 appeals were received and processed. Appeals were received on various topics and areas: labor and wage management issues, implementation of tender activities, proposals for improvement, assistance to veterans and employees, signals of possible embezzlement and abuse. Appropriate measures have been taken, including at the level of introducing new standards and regulations into corporate practice aimed at reducing the risks of violations in production and business activities, as well as at increasing the labor discipline and responsibility of employees. Additional control measures have been introduced to prevent previously identified violations in the future.